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Jun 28th, 2006, 05:49 PM
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#1 | | Newbie
Join Date: Jun 2006
Posts: 6
|  Do you pay for the first service on a new Harley
Hey Guys & Gals
I purchased a 2006 Standard Softail for the missus (so I could use it from time to time while I'm restoring my 1960 Pan Head) anyway the first service is now due (1600km) and dealer tells me there is a $300 charge. I was somewhat taken back as any other new vehicle I have purchased, the first service has always been free.
Is that the norm to charge for the first service?
Cheers
1960PAN HEAD New Zealand | 
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Jun 28th, 2006, 06:13 PM
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#2 | | Has posted 500+
Join Date: Apr 2006 Location: Charlotte, NC
Posts: 1,211 Interests: Anything outdoors (climbing, backpacking, fishing, Mtn biking, riding) Occupation: Chemistry teacher
|  charge for first service
Not to my knowledge. My first brand spanking new Harley had its first service and was free. Now I am not so sure that it's a freebie from all Harley dealers, or just certain ones, but one would think it should be free after all the money that was just dropped on it... Peace  | |
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Jun 28th, 2006, 07:27 PM
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#3 | | Moderator Has posted 500+
Join Date: Jul 2005
Posts: 7,426
| the first service on my 06 was not free......i havent heard of anybody getting a free first service....sorry
chuck
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LORD, HAVE MERCY ON AMERICA, WHILE WE ARE UNDER DISTRESS
"FLAGS AND HANDLEBARS SHOULD NEVER TOUCH THE GROUND"
"Lord, hold our troops in your loving hands. Protect them as they protect us. Bless them and their families for the selfless acts they perform for us in our time of need. Amen."  We plan to meet next week to talk about planning a strategy session to discuss the next step towards forming a consensus to start the development of the rough draft for the implementation of our intention to develop a plan.  | |
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Jun 28th, 2006, 07:41 PM
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#4 | | Has posted 500+
Join Date: Mar 2006 Location: salt lake city,ut
Posts: 962 Model: 03 883 XLC-CHOPPER Occupation: welder
| If You Have The Pmcp, It's Free When You Go But Your Still Pay'n In The Financing. Trust Me You Rather Just Do The Maintaining Yourself. | |
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Jun 28th, 2006, 08:14 PM
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#5 | | Rookie 10+ posts
Join Date: Apr 2006 Location: Tennessee
Posts: 39
| Quote: |
Originally Posted by chucktx the first service on my 06 was not free......i havent heard of anybody getting a free first service....sorry
chuck | It's a good negotiating tool to use during the sales process when they tell you "we can't get it any lower than this." That was what I wished I had asked for when I bought mine this last February. Another one is to ask for 15-20% off any accessories you buy at the point of sale. That one wokred for me on $1100 worth of add ons.
However the 1k service was charged 3 hours @ $80/hr. $250 seems to be the norm on this one. I had it done for warranty purposes, but I will be doing my own going forward. The $50 investment made in the Service manual pays for itself. | |
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Jun 29th, 2006, 03:40 AM
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#6 | | Moderator Has posted 500+
Join Date: Jun 2004 Location: San Antonio, TX
Posts: 1,423 Model: 2004 E Glide Standard, Stage 1. Interests: Riding, fishing, hunting, camping, spending time with wife and daughter Occupation: Air Force Nurse
| I payed...out the nose!
I paid for my first service also....course, it didn't help that I bought the bike through the AAFES Auto Sales while stationed in Germany, bike was Delivered to Ludwigshoffen HD (central assembly/delivery point for AAFES in Germany), then had my SERVICE done at the HD that was SO much closer to Ramstein....had mine done in Bruchmuhlbach at the HD shop there. Doing it my way guarenteed that I was going to pay for it. Also,Since the exchange rate was bad, and I used the VAT (value added tax) form to avoid the 16% taxes, and HD is "exotic" for the Germans, I paid about 350 Euros, which ended up being much closer to $400-425. Good luck!!!
__________________  "The purpose of Life's journey is not to arrive at the grave safely, in a well preserved body, but rather to skid in sideways, totally worn out, shouting "...holy Sh*t...what a ride!" | |
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Jun 29th, 2006, 05:44 AM
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#7 | | Has posted 500+
Join Date: Apr 2004
Posts: 746
| I think I got a couple of services that I didn't have to ante up more cash for on this bike....but as the premium dollar on new Harleys gets cut you just know that they're gonna try to make it at the other end. I'd give 'em the first service to keep them happy and then start looking after the bike myself..keeping the receipts for oil and filtres and such. AFNurse..I'm having a bit of a hard time considering a Harley to be an "exotic"..lol | |
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Jun 29th, 2006, 02:22 PM
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#8 | | Moderator Has posted 500+
Join Date: Jun 2004 Location: San Antonio, TX
Posts: 1,423 Model: 2004 E Glide Standard, Stage 1. Interests: Riding, fishing, hunting, camping, spending time with wife and daughter Occupation: Air Force Nurse
| HD=exotic
In Germany, due to the costs, BMW and most Jap metric bikes are cheap. the HD market, even USED is expensive.... LOTS of Germans would like em, but can not afford them...unless it is an older used bike. Don't get me wrong, there are quite a few HD's on the road, but not as many as a person would think!!
__________________ "The purpose of Life's journey is not to arrive at the grave safely, in a well preserved body, but rather to skid in sideways, totally worn out, shouting "...holy Sh*t...what a ride!" | |
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Jun 30th, 2006, 04:12 AM
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#9 | | Rookie 10+ posts
Join Date: Jun 2006 Location: So. Cal.
Posts: 36 Interests: Riding and Racing Occupation: Automotive Instructor
| I have never seen a free service either. But like mentioned above, negotiation at the time of purchase is a good idea. Oh well, with the potential of having to abide by stricter smog laws in California this may be my last "NEW" Harley anyway.
Enjoy those new bikes!!!!
Headed out the door right now for Holister. Be safe all. | |
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Jul 1st, 2006, 07:54 AM
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#10 | | More than 100 posts!
Join Date: Jul 2004
Posts: 111
| I checked around before I had the 1st (and last by the way) 1K service done. No reason you have to bring it in to preserve the warrantee, though you will need to document and save all receipts if you needed to use you warrantee for some reason.
I shopped around the 5 dealers located here when I decided to have mine done. I found the price difference ranged from 185 ~ 335 last year. You are not required to bring it back where you bought it, any dealer can perform the work.
On the flip side building a good reputation up with one of the dealer garage managers is a real good idea in the event you ever are needing something to be covered by warrantee...so use your judgment. | |
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Jul 3rd, 2006, 09:50 AM
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#11 | | Has posted 500+
Join Date: Jun 2004
Posts: 3,107
| Yeah it's normal to pay, HD - Hunnerd Dalla's
I would check prices, as was said you can find deals on the price.
You can get a list of all the things done on the first service, start a journal and do them yourself, warranty isn't voided because you got the service done elsewhere or by yourself.
Assuming you can build a 60 FL then you can do the first service yourself and spend the $300 on the build. 
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Jul 3rd, 2006, 04:28 PM
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#12 | | Moderator Has posted 500+
Join Date: Jul 2005
Posts: 7,426
| i let the dealer do my first service. i had a good repore with the tech and got to see it done. he did a thorough service and i was happy with it. i wanted to make sure that all was ok with the bike. i do all my service and work since then. if something was gonna go wrong, it would have happened within the first 1000 miles, and i feel he would have caught it........i have it about 9 months and have over 11,000 miles on it and it is doing fine.............so far.........
chuck
__________________
LORD, HAVE MERCY ON AMERICA, WHILE WE ARE UNDER DISTRESS
"FLAGS AND HANDLEBARS SHOULD NEVER TOUCH THE GROUND"
"Lord, hold our troops in your loving hands. Protect them as they protect us. Bless them and their families for the selfless acts they perform for us in our time of need. Amen." We plan to meet next week to talk about planning a strategy session to discuss the next step towards forming a consensus to start the development of the rough draft for the implementation of our intention to develop a plan. | |
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Jul 6th, 2006, 07:22 PM
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#13 | | Newbie
Join Date: Jul 2006
Posts: 2
| Bought my Sporty in May and paid the standard 3 hour service charge for the 1k visit. Even though they didnt spend 3 hours on the bike. I am due to bring it in for the 5k service which is another 3 hour charge. Is anything cheap when the word Harley is involved. | |
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Jul 6th, 2006, 07:53 PM
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#14 | | Has posted 500+
Join Date: Mar 2006 Location: salt lake city,ut
Posts: 962 Model: 03 883 XLC-CHOPPER Occupation: welder
| Only If You Can Use Work, Shop Time To Fabricate! | |
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Jul 7th, 2006, 08:24 AM
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#15 | | Very Active Poster 50+
Join Date: Nov 2004 Location: Sandhills of NC
Posts: 81 Model: 04 Wide Glide Interests: God, Family, Country, Harleys Occupation: Putting warheads on terrorist foreheads
| It's included
When you buy a bike at the local dealer here you pay for the first service, it's how they do their sales. $240.
I didn't have to argue that, bought both bikes thru Military sales. Only paid TT&L to the dealer and rode away.
Nice folks and all, they just think a whole lot of their stuff, and I didn't care for their sales tactics.
HD = hunnerts o' dollas!! 
I did first svc on my WG at 1200 miles, cost about $34 for fluids/filter.
There's an indy shop here who does dyno runs for $30 (tuning is more), want to do that when I get the time.
Ride free
Joe
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2004 FXDWG - Stage I
2006 FXDLI-wife's - Stage I & Lowered[/SIZE] | |
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Jul 7th, 2006, 09:38 AM
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#16 | | Has posted 500+
Join Date: Jun 2004
Posts: 3,107
| Go to HD's website and input your VIN and the mileage it will come up with the service to be done and I think a list of everything that they will do.
I believe a lot of the 1st service is inspection
The link is under Motorcycles, service
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00 Heritage S&S 124 | |
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Jul 7th, 2006, 11:26 PM
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#17 | | More than 100 posts!
Join Date: Apr 2005 Location: Nr London England
Posts: 107 Model: Heritage 2004 Interests: Riding/Rallies/Touring Occupation: Earning enough for RRT
| Not in the UK
Hi I have bought 4 new bikes in the UK over the last 6 years and have not paid for the first service on any. (cost probably hid in the puchase price.) However be aware, this has something to do with the warranty, whereby if you refuse any service or modification offered free by the maker it becomes nul and void.
After the first, if you do your own servicing (Much cheaper and a trained chimp could do it, I've seen the techs at the stealerships.) keep all recipts to prove you used HD parts.
Ride free and safe.
__________________ 
Its better to ride like you've been
than to sit on your ass and clean! | |
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Apr 11th, 2007, 11:09 AM
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#18 | | Has posted 500+
Join Date: Sep 2006 Location: I'm everywhere, I'm everywhere
Posts: 1,092 Model: 06 flhxi Interests: family,fun, fast chrome Occupation: causing hate and discontent
| got to looking back through the archives and figured I would comment now.
as lessons past, it "can" void a warranty if you make modifacations to the performance cause it is easy to claim it was the mod that caused the failure, (the manufacture has to prove it was the mod that caused the failure) although that can easliy be in your favor if the stealiership done the mods (which if they did get it in writing that it does not void the warranty) as for "servicing" your bike during warranty I reccomend the stealership do the first one at least, then as long as you stay within the oil and filter recomendations (keep recepts) the burdon of proof falls on the manufacture if the aftermarket brand or method of service was the cause of failure.
I don't recommend emmissions mods as that will immediatly void the warranty that is an industry standard 100% coverage for failure of any emmision relatied parts IE: tps, egr, catalitics, mufflers, and even alot of ecms.
boy I can see a pissin match coming 
__________________ ain't no feelin like harleymobilin
remember first throttle then bottle, life will stay fun in that order
3.9% of women in survey don't wear underwear. | |
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Apr 11th, 2007, 01:24 PM
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#19 | | Very Active Poster 50+
Join Date: Feb 2007
Posts: 68
| Ironhorse
Your saying putting Vance and Hines mufflers and the fuel pack on a new bike will void the warranty? Is that a fact? At least you can take the add ons off an put the old mufflers back on. Would that work? I am interested in buying a new Ultra this year and a bad warranty and all the high after costs
I might look at buying my third new BMW. I thank you for your input.
Later Ola Ted. | |
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Apr 11th, 2007, 01:45 PM
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#20 | | Has posted 500+
Join Date: Jan 2007 Location: Michigan
Posts: 563 Model: Harley 02' Heritage Classic Interests: Riding Occupation: Riding - Semi Retired
| Maybe this has changed with the new EPA laws. However, when I bought my 02 Heritage Classic I changed the exhaust over to Samson Bigguns and put the SE Breather on it after the 500 mile break-in period. Stealership told me that as long as they did the installations, the new bike, and extended warranty would not be void. | |
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