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HogTunes Big Ultra Kit

Discussion in 'Motorcycle Tech Talk' started by steveb, Aug 23, 2010.

  1. steveb

    steveb Active Member

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    I bought the HogTunes Big Ultra kit last week and I got a kit with a bad amp.
    Got it all hooked up and went to test it and it would not work . Double checked all my connections and fuses still nothing .I finally gave up and took it all out and boxed it up to send back. Waiting to get a RMA number so I can send it back and get another one.Wouldn't have been so bad if it wouldn't of been 90 deg with a dewpoint of 75 deg. I was drenched by the time I got done . Must be the only guy in the world to get a defective amp.
    steveb, Aug 23, 2010
    #1
  3. chucktx

    chucktx Moderator Staff Member

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    that is a bumer.........let us know how they treat you......
    chucktx, Aug 23, 2010
    #2
  4. steveb

    steveb Active Member

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    The dealer I bought it from suggested I call Hog Tunes tried for 2 days left messages no call back. Apparently they are all at some kind of show and no-one will be around until Tues this week. So I am not to impressed with HogTunes support. The dealer seemed pretty willing to take it back and exchange it. We will see he is an internet store out in california.
    steveb, Aug 23, 2010
    #3
  5. chucktx

    chucktx Moderator Staff Member

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    i think i saw that on their website......some big electronics show.....others are there also....but no excuse for not answering emails....especially with wifi and such......and i think i would mention that to them!!! at least tell ya about their situation......
    chucktx, Aug 23, 2010
    #4
  6. cowboy

    cowboy Moderator Staff Member

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    one would think hog tunes was a bit bigger then that , & have at least two people left behind to take orders & answer the phone
    cowboy, Aug 23, 2010
    #5
  7. Tomflhrci98

    Tomflhrci98 Active Member

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    EFFing Californians :fight: :banghead:
    Tomflhrci98, Aug 23, 2010
    #6
  8. FLHTbiker

    FLHTbiker Moderator Staff Member

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    You gotta press one for mex and 2 for english...:D
    FLHTbiker, Aug 24, 2010
    #7
  9. steveb

    steveb Active Member

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    After many phone calls the distibutor is sending me a new amp. should have that by Friday.
    steveb, Aug 24, 2010
    #8
  10. chucktx

    chucktx Moderator Staff Member

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    sounds good..........
    chucktx, Aug 24, 2010
    #9
  11. cowboy

    cowboy Moderator Staff Member

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    hey chuck he said it has no sound , but will sound good this weekend:D good to here someone is standing up & helping you out
    cowboy, Aug 24, 2010
    #10
  12. cardboard

    cardboard Well-Known Member

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    Hope Hogtunes takes good care of him. I'm sure they will.
    Not meanin to knock anybody stereo system but.........

    The best sounding audio for a bike I've heard is J&M.
    J&M has some 7 1/4 " speaker that are suppose to roll over the Biketronics 6 1/2 I got.

    Harley Ultra/Street/Electra Glides - J&M Motorcycle Audio
    Last edited: Aug 28, 2010
    cardboard, Aug 28, 2010
    #11
  13. steveb

    steveb Active Member

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    I got the new amp just like the guy promised .Only 1 small problem the amp is set up in a kit form all the wires and connections are part of the kit. when I sent my defective one back I sent the entire kit back .Ireceived just an amp back so it is just sitting on kitchen table waiting for the rest of the kit. I did finally talk to the tech at Hogtunes and he told me they have had some wiring harness problems so he thought it was a good idea that I got a new wiring harness. I finally just put the speakers in last night .I will see how that sounds today .
    steveb, Aug 28, 2010
    #12
  14. chucktx

    chucktx Moderator Staff Member

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    it sounds like they are taking care of the problem........hope the speakers help a bit. keep us informed!
    chucktx, Aug 28, 2010
    #13
  15. steveb

    steveb Active Member

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    The new speakers are an improvement over the stock speakers. I am excited to hear them with the amp driving them.
    steveb, Aug 28, 2010
    #14
  16. chucktx

    chucktx Moderator Staff Member

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    you are gonna be one happy rider!!!!!!!
    chucktx, Aug 28, 2010
    #15
  17. steveb

    steveb Active Member

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    finally got all of the parts to hook up the amp. I installed it today and went for a ride what a huge difference. It sounded better with the speakers it sounds great with the amp. I went for a ride and the sound was crisp and clear up to 85 mph did'nt go any faster to test it out. It was just as clear as at 45 mph. definitly would recomend this set up for an Ultra.
    steveb, Sep 4, 2010
    #16
  18. cowboy

    cowboy Moderator Staff Member

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    Steveb sounds like they got you taken care of enjoy your new sounds :D
    cowboy, Sep 6, 2010
    #17
  19. steveb

    steveb Active Member

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    I definilty am happy. The amp really put some kick into the sound.
    steveb, Sep 6, 2010
    #18

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