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Shout Out!!!

Discussion in 'Pull up a chair and sit for a spell' started by MODCOBRA, Jun 29, 2004.

  1. MODCOBRA

    MODCOBRA New Member

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    :D With all the negative that goes on, on the internet, I would like to give a shout out to Dave Small of Direct Parts. Long story short, I got the wrong seat from them for my dyna. Dave did the investigation, got with the company that made the seat, called me back...all within about 15 minutes. He took the seat back...no questions asked!!! Now..that is customer service!

    Ben Dorn
    MODCOBRA, Jun 29, 2004
    #1
  3. Goose

    Goose New Member

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    Dave's the man, but I coulda told ya that. ;)
    Goose, Jun 29, 2004
    #2
  4. SK

    SK New Member

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    Hey..**** happens. Nothing's ever perfect every time. All I know is CD takes of business and I've never been disappointed. This is a first class act on the net here..no if's and's or but's. Glad it worked out.
    SK, Jun 29, 2004
    #3
  5. Big Ben

    Big Ben New Member

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    You got that right!

    Direct Parts is an example of true professionalism.

    CD provides reliable advice, true customer service, and lots of free extras like this BBS, all while somehow keeping his prices the lowest on the Internet.

    Don't know how he does it--the man is a genius.

    Hats off to CD!
    Big Ben, Jul 1, 2004
    #4

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