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Where can I get tech assist for ULTIMA motors?

Discussion in 'Vendor Feedback' started by cacasal, Jul 10, 2012.

  1. cacasal

    cacasal New Member

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    One and a half years ago(15,000+ miles) I bought an ULTIMA 100" EL BRUTO motor from Jireh Cycles, at a great price.....complete crate motor.
    Just the other day it broke a valve spring....hey this can happen to anybody's motor.
    Ultima (Sold thru Midwest Motorcycle supply ) won't talk to me because I'm not a "DEALER"....Upon asking for the names of dealers in my area, they said they don't have a list, but they may be able to get me a list according to ZIP codes, but it won't be current. HUH??? Of course I called Jireh, but they don't have a tech department.
    It's been a great motor....so far outliving the other crate motors I have purchased in the past, but the lack of service is very frustrating.
    cacasal, Jul 10, 2012
    #1
  3. Fatboy128

    Fatboy128 Well-Known Member

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    Fatboy128, Jul 10, 2012
    #2
  4. Fatboy128

    Fatboy128 Well-Known Member

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    Sorry for ya... that sucks that they won't talk with you. Id turn screws with them and mention bad publicity internet wise on forums etc. Maybe they will sell ya a parts and or shop manual?? Maybe a regular mechanic will be able to fix it????

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    Fatboy128, Jul 10, 2012
    #3
  5. JohnnyBiker

    JohnnyBiker Well-Known Member

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    Jireh Cycles Sucks!!! they do have a tech dept., just not a very good one. Hope you get this worked out..:cool:
    JohnnyBiker, Jul 10, 2012
    #4
  6. hotroadking

    hotroadking Super Moderator Staff Member

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    hotroadking, Jul 10, 2012
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